Most important questions and answers
Check in / Check out
Check-in is from 2:00 PM and check-out is until 11:00 AM. Depending on availability, we can adjust these times to suit your needs – just let us know in advance. Check-in is quick and hassle-free, and you can collect your keys in person or through our contactless system. Need to arrive earlier or leave later? Contact us – we’ll do our best to accommodate your schedule.
Prices
We set our prices individually, depending on the season and length of stay. This allows us to offer the best possible offer tailored to your needs. When you book directly with us, you’re always guaranteed the lowest price—with no brokerage fees or hidden charges. Contact us by phone or email and we’ll prepare a personalized quote for you.
Attractions
The area surrounding Luna Et Sol Apartments is a treasure trove of attractions – from Krakow’s Market Square to Ojców National Park, mines, castles, and family amusement parks. Whether you’re looking for nature, history, or adrenaline, you’ll find something for yourself. We’ve prepared a special page with recommended places – check out Attractions in the Area and plan your stay with confidence!
Restaurants
We partner with select local restaurants to offer our guests exclusive discounts. Simply mention “Luna Et Sol” when ordering to enjoy better, more affordable meals. From home-cooked meals to international cuisine, trust our recommendations. For more details, visit our Partners tab.
Transport
Our location at 152 Krakowska Street in Rząska provides easy access by both car and public transport. You can reach us from Krakow city center and Balice Airport in 15-25 minutes. Parking is available on-site, and the bus stop is just a short walk away. Need more information about transportation, car rental, or airport transfers? Check out the Getting There and Getting There tab.
Electric car charging
FAQ – Can I charge my electric car at the property?
Yes – our guests can use the charging station for electric cars and plug‑in hybrids directly on site. It’s a convenient solution, so you don’t need to look for charging points nearby.
The charging cost is calculated after your stay, based on actual energy consumption and the current kWh rate.
Key rules:
- available only for apartment and gym guests,
- please inform the staff before connecting your vehicle,
- disconnect your car once charging is finished and free the spot,
- do not manipulate the device or charge vehicles with visible faults.
The full regulations are available at the reception.